Privacy Policy

Welcome to ToyHaven Store, where your model railroading passion is our priority. At ToyHaven Store (operating through newkidstoysdeals.com), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website and make purchases.

By using our website, you consent to the data practices described in this policy. We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect information that helps us provide our services to you, process your orders, and improve your shopping experience:

• Personal Identification Information: Name, email address, shipping and billing address, phone number when you create an account or place an order.
• Payment Information: Credit/debit card details (processed securely through our payment partners), PayPal account information. We do not store full payment card details on our servers.
• Technical Information: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
• Usage Data: Information about how you use our website, products, and services, including the pages you view, the products you browse, and the searches you conduct.
• Communication Data: Any correspondence when you contact our customer service team at [email protected].

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders for HO scale trains, buildings, detail parts, and other model railroading supplies
• To communicate with you about your orders, account, or inquiries
• To provide customer support and respond to your questions
• To improve our website, products, and services based on your usage and preferences
• To send you marketing communications (where you have consented to receive them) about new products, promotions, and hobby tips relevant to model railroading enthusiasts
• To prevent fraud and enhance the security of our website and services
• To comply with legal obligations and enforce our terms and conditions

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. We may share your information with:

• Payment Processors: Secure payment partners (Visa, MasterCard, JCB, PayPal) to process transactions
• Shipping Providers: Logistics companies to deliver your orders worldwide (excluding some remote areas in Asia and other regions)
• Service Providers: Companies that provide services on our behalf, such as website hosting, data analysis, marketing assistance
• Legal Compliance: When required by law, regulation, or legal process, or to protect the rights, property, or safety of our business, our customers, or others

All third parties with whom we share data are required to maintain appropriate security standards and use your information only for the purposes we specify.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• We use Secure Socket Layer (SSL) encryption technology to protect your information during transmission
• We adhere to PCI DSS compliance standards for payment processing
• We store personal data on secure servers with limited access
• We regularly review our security practices to ensure they meet industry standards
• While we strive to protect your personal information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request correction of any inaccurate or incomplete information
• Deletion: You can request deletion of your personal information, subject to certain legal exceptions
• Objection: You can object to processing of your personal information for certain purposes
• Data Portability: You can request a copy of your data in a structured, machine-readable format
• Marketing Preferences: You can opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

• Essential Cookies: Required for the operation of our website, including browsing products and completing purchases
• Analytical/Performance Cookies: Help us recognize and count visitors and see how they move around our site
• Functionality Cookies: Recognize you when you return to our site and enable personalized features
• Targeting Cookies: Record your visit, pages visited, and links followed to make our advertising more relevant to you

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note that if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

7. International Data Transfers

As we serve customers globally (excluding some remote areas), your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States where our servers are located. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

10. Contact Us

Thank you for trusting ToyHaven Store with your model railroading needs. We are committed to protecting your privacy while providing you with the highest quality products and service.

Happy modeling!

The ToyHaven Store Team